New
Benefits
From question to resolution
Capture support demand, solve quickly, and move customers forward.
Answer support inquiries
Pick up instantly during peaks and after-hours. Keep shoppers from churning while they need order help, returns, or delivery updates.
Resolve or triage fast
Identify issue type (status, exchange, refund, pickup) and either resolve from policy/KB or route to the right queue with full context.
Confirm next steps instantly
Send a clear recap with order/ticket ID, instructions, and timing via SMS, WhatsApp, or email—synced to your help desk.
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Increase in sales opportunities
Teams using Sabato convert more inbound calls and missed leads into qualified opportunities—without adding headcount.
Features
Built for e-commerce support
Order status, returns, exchanges, pickup & delivery.
Voice agents, routing, and follow-ups—operated for you.
Understands products, orders, returns policy, delivery windows, and store pickup. Stays on brand and on topic using approved sources.
Intelligent lead qualification
Captures essentials—order ID, contact, issue type, urgency—and writes a clean summary your team can trust in the help desk/CRM.
Smart scheduling and call triage
Schedules callbacks, store pickups, or carrier follow-ups; routes by skill or region with clear handoffs and owner visibility.
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Testimonials
FAQs
Frequently asked questions
Simplify project planning, streamline collaboration, and boost productivity.
