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The AI Product Expert you don't have to hire

Industry expertise meets your product catalog. Voice, chat, and email—fully managed. Built for e-commerce teams selling products that need explanation.

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Knows HVAC, furniture, appliances...

...and your entire catalog

Built around your catalog and industry

Your AI Product Expert,
trained on your products

We combine deep industry expertise with your product data, pricing, and policies. You review, we operate, so you sell more, not manage AI.

We shape tone, guardrails, and workflows together. Operated on our managed voice infrastructure—so you run the business, not the stack.

Industry expertise built-in

Your AI arrives knowing sizing standards, compatibility rules, installation requirements, and common pitfalls for your category. No training from scratch.

Catalog & product training

We ingest your SKUs, specs, pricing, inventory, and policies. The AI learns what goes with what, what fits where, and what's in stock.

Human escalation with context

Big quotes, complex customizations, urgent deadlines—AI recognizes when to bring in your team, passing full buyer requirements. No lost opportunities.

Fully managed

We run it.
You capture sales.

Setup, training, monitoring, optimization—all handled by us.
Your team focuses on closing deals, not managing AI.

A complete infrastructure for AI voice agents. Built on our platform and operated for your team.

Every conversation, captured and scored

Conversation intelligence
that sells

Conversation intelligence that sells

Full transcripts, AI-generated summaries, and automatic lead scoring. See qualification criteria met, objections raised, and next steps—all searchable. Know which conversations need follow-up before your team even reviews them.

Structured product and industry knowledge

Your catalog as a queryable knowledge base

Your catalog
as a queryable knowledge base

Define your product schema—dimensions, compatibility, features, specs—and sync from your PIM, CRM, or feed. AI queries structured attributes in real-time. No hallucinations. No stale data. Answers grounded in your actual inventory.

Visual workflow builder

`Automate the path from question to conversion`

Build conversation flows visually. Route hot leads to instant transfer, trigger CRM updates on qualification, create tickets for follow-up, switch personas based on buyer type. Conditional logic, no code required.

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Integrations

Connects to your
e-commerce stack

Shopify, Magento, WooCommerce, BigCommerce—plus your CRM, ERP, and PIM. We sync product data, orders, and customer records automatically.

8500+ integrations

available

Integrations

Connects to your
e-commerce stack

Shopify, Magento, WooCommerce, BigCommerce—plus your CRM, ERP, and PIM. We sync product data, orders, and customer records automatically.

8500+ integrations

available

Integrations

Integrations that fit your workflow

Salesforce, HubSpot, Dynamics, plus Twilio/Telnyx/RingCentral. We also build connectors for industry CRMs and internal tools.

8500+ integrations

available

Connects to your e-commerce stack

`Plugs into your catalog, CRM, and checkout`

Live sync with Shopify, Magento, WooCommerce, BigCommerce. Real-time inventory. CRM updates. We build and maintain the connections

See all integrations

8500+ integrations

available

Native e-commerce integrations

`See what buyers are asking`

Insights from calls

Every conversation transcribed, summarized, and tagged.
Spot trending product questions, common objections, and gaps in your catalog.
Fuel better product pages and smarter inventory.

Full Transcripts

Every call, word-for-word, with timestamps.

AI Summaries

Buyer intent, product questions, and next steps.

Search & Filter

Find calls by product, question type, or outcome.

Lead Scoring

Flag high-intent buyers for immediate follow-up.

Full Transcripts

AI Summaries

Search & Filter

Lead Scoring

Full Transcripts

AI Summaries

Search & Filter

Lead Scoring

Full Transcripts

AI Summaries

Search & Filter

Lead Scoring

Sabato vs the alternatives

Chatbots can't handle real product questions. Call centers don't know your products. Sabato combines category expertise with your catalog—no scripts, no guesswork.

Sabato

Chatbots

Call Center

Voice (phone & web widget)

—

Chat

Manual

Email AI conversation

—

Deep industry expertise

—

Knows your product catalog

Partially (after months)

Advises on complex
configurations

—

Explains compatibility

—

Partially

Available 24/7/365

—

Consistent answers every time

—

Scales without hiring

—

Sabato

Chatbots

Call Center

Voice
(phone & web)

—

Chat

Manual

Email AI
conversation

—

Deep industry expertise

—

Knows your product catalog

Partially

Advises on
complex configurations

—

Explains
compatibility

—

Partially

Available 24/7/365

—

Consistent answers every time

—

Scales without
hiring

—

Sabato vs the alternatives

Sabato

Chatbots

Call Center

Voice (phone & web widget)

—

Chat

Manual

Email AI conversation

—

Deep industry expertise

—

Knows your product catalog

Partially

Advises on complex configs

—

Explains compatibility

—

Partially

Available 24/7/365

—

Consistent answers every time

—

Scales
without
hiring

—

Sabato

Chatbots

Call Center

Voice (phone & web widget)

—

Chat

Manual

Email AI conversation

—

Deep industry expertise

—

Knows your product catalog

Partially

Advises on complex configs

—

Explains compatibility

—

Partially

Available 24/7/365

—

Consistent answers every time

—

Scales
without
hiring

—

Meet your new AI team

Meet your
AI Product Experts

Insights from calls

17 specialists. Trained on your catalog and industry.

Ready to answer your customers phone calls and messages.

Marco

HVAC & Climate Control

BTU sizing, tonnage, SEER ratings, system compatibility.

Marco

HVAC & Climate

BTU sizing, tonnage, SEER ratings, system compatibility.

Elizabeth

Lighting & Electrical

Wattage, dimmer compatibility, smart home integration.

Victor

Furniture & Home

Dimensions, fabric options, delivery logistics.

Nina

Plumbing & Bath

Fixtures, water heaters, components. Sizing, pressure.

Tony

Building Materials

Windows, doors, roofing, siding, measurements.

Elena

Kitchen & Appliances

Cutout sizes, electrical requirements, ventilation.

Marcus

Flooring & Tile

Square footage calcs, subfloor compatibility, material selection.

Marcus

Flooring & Tile

Square footage, subfloor compatibility, materiala.

Sarah

Pool & Spa

Pump sizing, chemical systems, heaters, covers.

Ryan

Industrial Equipment

Machinery, professional tools. Specs, power requirements.

Jenna

Car & Auto Parts

Year, make, model. Fitment confirmed instantly.

Alex

Solar & Energy

Panels, inverters, batteries. System sizing made simple.

Dana

Music & Pro Audio

Gear compatibility, setup, sound. Musicians helping musicians.

Dana

Music & Pro Audio

Gear compatibility, setup, sound.

FAQ

Frequently asked questions

For any unanswered questions, reach out to our support team via email. We'll respond as soon as possible to assist you.

What's Sabato AI

Sabato is a managed voice AI platform for high-consideration e-commerce. We build and operate AI Product Experts that handle the consultative conversations your products require—sizing, compatibility, installation, specifications. Voice, chat, and email. 24/7. You provide the catalog, we handle everything else.

What kinds of questions can the AI handle?

How is this different from a chatbot?

How fast can we go live?

What if the AI can't answer a question?

How is it priced?

What's Sabato AI

What kinds of questions can the AI handle?

How is this different from a chatbot?

How fast can we go live?

What if the AI can't answer a question?

How is it priced?