Rebuilding the economics
of e-commerce
E-commerce has optimized every click in the funnel, except the conversation.
We build the AI layer that resolves, retains, and sells in every customer interaction, turning your busiest cost center into your most efficient growth engine.
Where commerce gets its margin back
After years building and scaling products at Google, Meta, and King, we kept seeing the same blind spot: brands pour millions into acquisition, then treat the moment a customer actually reaches out as a cost to minimize. That's backwards. The conversation is where loyalty, average order value, and lifetime value are won or lost. Sabato is the AI layer that makes that moment efficient — resolving instantly, recovering sales in real time, and turning support from a line item into a growth lever. This is what the next decade of e-commerce runs on.
The team behind Sabato has built and scaled at:
Our manifesto
The most efficient brands won't be the ones who spend the most to acquire. They'll be the ones who extract the most value from every conversation they already have.
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Resolved autonomously
Conversations handled end-to-end — no wait, no human.
%
CSAT
Fast, accurate, on-brand answers customers actually rate highly.
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Lower cost per contact
The efficiency gain that scales with your volume.
Core team
We've built commerce and consumer products at the scale of billions of users. Now we're focused on the efficiency layer the industry has ignored — and building the team to own it.
Daniel Rongo
CEO and Co-Founder
Kim Di Centa
CTO and Co-Founder
Sefa Bicer
GTM Lead
Giannalberto Cancemi
Strategic Advisor, ex CEO at Leroy Merlin
FAQs
Frequently asked questions
From onboarding to integrations to live operations — here’s what most teams ask before launching Sabato.
